NCFlex 2021 Open Enrollment


Important News for 2021

Dental Plan Rates will be Lower in 2021

  • Starting Jan. 1, 2021, dental plan rates will decrease for all three Dental Plan options: Low, Classic and
    High plans. Be sure to review the Dental Plans to choose coverage that’s right for you and your family.
  • If you decide to switch Dental Plans for 2021, a waiting period for coverage will not apply.

Remember to Re-enroll in the FSAs

  • You must re-enroll in the Health Care and/or Dependent Day Care Flexible Spending Accounts (FSAs) each year to make contributions in the upcoming plan year. If you do not re-enroll, your current contributions end on Dec. 31, 2020.
  • If you participated in the Health Care FSA in 2020, up to $550 of the unused account balance from 2020 will roll over to pay eligible expenses in 2021. If you do not re-enroll in the FSA for 2021, you cannot make new contributions, but you may still use these rollover funds. The new yearly amount for the Health Care FSA for 2021 is $2,750.

No EOI Required for Cancer and Specified Disease Coverage

  • For 2021, you can enroll in or increase Cancer and Specified Disease Insurance without having to provide Evidence of Insurability (EOI). 

If you and your spouse are both eligible for NCFlex benefits...

  • You may not be covered as both an employee and a dependent on any NCFlex benefit and children cannot be covered by both parents (double covered). For each plan, you will need to choose whether you will be covered as an employee or a as dependent and/or which parent will have child coverage. For Group Term Life and AD&D coverage, if you are eligible as an employee, you may only be covered as an employee, not as a dependent.

Learn more or enroll

2021 NCFlex Enrollment Guide

2021 NCFlex Enrollment Guide - University Employees 

NCFlex product videos 

Enroll in NCFlex benefits in one of two ways:

  • Log into the Benefits Enrollment Platform: Enroll Now

    • Select your work location from the list on the left side of the screen; or

    • Enter your user name and password. If you've forgotten your user name or password, click Can't Access Your Account?.

    • The enrollment system will walk you through the steps to enroll. 

  • Call 1-855-859-0966

    • During annual enrollment, call the eligibility and enrollment call center at 1-855-859-0966, Monday - Friday, 8 a.m. - 10 p.m., and Saturday, 8 a.m. - 5 p.m. (ET).

Online Benefits Meeting

During enrollment, online benefits meetings were held, below is a recording of one of those meetings: 

Date Link to Recording
Friday, Oct. 16 Click Here to view the recorded session

For more information on each individual NCFlex plan, visit and click the tile for the plan you'd like to learn more about.