Voluntary AD&D

  • Coverage for you and your family that pays a benefit if you suffer a loss or certain disabling injuries as a result of a covered accident
  • Benefit amounts range from $50,000 up to $500,000 at $50,000 increments
  • Emergency travel services are available 
  • Starting January 1, 2017, Voya will administer this plan. This transition will be automatic and will require no action from employees. 
  • Employees that had $75,000, $125,000 or $175,000 were automatically  enrolled in the next  incresed increment during 2017 Open Enrollment. 

Plan Information, Certificate, FAQs, and More


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Voluntary AD&D Contact Information 

2017 Voya:

Website www.Voya.com
Customer Service 1-877-464-5111
Fax claims: 1-612-467-8721
9 a.m. – 6 p.m. (EST), Monday – Friday
Mailing Address LifeHelp
P.O. Box 492517
Redding, CA 96049
Email  TDuarte@lifehelp.com
Voya Travel
In US, Toll Free 1-800-859-2821
Worldwide, Collect: 202-296-8355
Email: ops@europassistance-usa.com
Web: www.europassistance-usa.com


Questions? Email ncflex@nc.gov