Critical Illness

This insurance pays a benefit for medical conditions in three distinct categories (Cancer, Heart, Other). It may pay a full benefit or a partial benefit depending on the severity of the condition, such as heart attack, cancer, and/or major organ transplant. Rates are based on age.

Watch this video to learn more about NCFlex Critical Illness Coverage

MetLife (Critical Illness) Contact Information

MetLife Logo


MetLife Website


Billing & Eligibility Inquiries: (866) 232-1518
9 a.m. - 6 p.m. (EST), Mondays - Fridays

Claims Inquiries: (800) 438-6388

8 a.m. - 6 p.m. (EST), Mondays - Fridays

Plan Information, Claim Forms, Certificates and More

Starting January 1, 2016 Allstate Benefits will be the new Critical Illness insurance carrier. Check back here for more information in December!

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