The NCFlex Group Term Life Plan is administered by Voya. This is strictly a term life insurance policy and there is no accumulated cash value, however the cost is much less than a whole or universal life plan. 

  • This insurance pays a benefit to the beneficiary(ies) as a result of death while covered under the policy.
  • You can choose coverage for yourself, your spouse or your unmarried children under age 26. 
    • If you are eligible to participate in this plan as an employee and a dependent (spouse or child), you MUST choose to participate as an employee. 
  • The monthly premium for an employee and spouse is based on the employee's age and the coverage amount which ranges from $20,000 up to $500,000.
    • The monthly premium for a child is a set cost for either $5,000 or $10,000 of coverage, no matter  how many children are covered. 
  • Medical questions may be required, depending on the amount you choose.
  • Increase your election by $20,000 each year during Open Enrollment, up to the Guaranteed issue amount of $200,000 for employee and $50,000 for spouse – no medical questions asked.
  • Imputed Income Calculator
    • Imputed income is calculated when you carry employee only term life coverage. 
  • Changes can be made to this plan when you become newly eligible, experience a Qualifying Life Event or during Open Enrollment
  • Additional features of this benefit include: 
  • This plan may be continued when you leave employment. If you are age 70 or older, you may convert the plan to a whole or universal policy. Under age 70, you may port the policy you had as an employee. 

To file a claim, obtain a waiver of premium form, or learn about your continuation options, see the customer service contact below.  

Plan Information, Certificates, and More

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Group Term Life Contact Information

Customer Service

  • File a claim
  • Inquire about your benefits
  • Request a waiver of premium
  • Inquire about continuation after separation from employment
1-877-464-5111
9 a.m. – 5 p.m. (EST) Monday – Friday
ncflex@lifehelp.com
Mailing Address

LifeHelp

Attn: NCFlex 

2990 Innsbruck Dr

Redding, CA 96003

EOI Forms Mailing AddressReliaStar Life Insurance Co.
P.O. Box 20
Mail Stop 4-S
Minneapolis, MN 55440

Questions? Contact NCFlex