Open Enrollment for NCFlex Benefits

Open Enrollment for 2026

Open Enrollment for 2026 is October 13-31, 2025. Open Enrollment is your annual opportunity to enroll in or make changes to your NCFlex benefits. 

Be sure to update your choices and re-enroll in Flexible Spending Accounts to ensure you and your family have the coverage you need next year. 

Enroll Now

Do I Have to Enroll?

You must re-enroll in Health Care and/or Dependent Day Care Flexible Spending Accounts (FSAs) each year to make contributions to the upcoming plan year. If you do not re-enroll, your current contributions end on December 31, 2025.

Reviewing available options helps you make the best benefits choices for you and your family for the upcoming year. However, your current elections for all plans except FSAs will roll over at 2026 rates if you do not make changes by Friday, October 31, 2025. 

How to Enroll Now

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Non-University employees can enroll in two ways.

Online at ncflex.org
  1. Visit ncflex.org and click Enroll Now.
  2. Select your enrollment system. If your employer is not listed, click eBenefits or contact your HR representative for assistance.
  3. Log into your enrollment system and it will automatically walk you through the steps to enroll.
Call 855-859-0966
  • Call the eligibility and enrollment call center Monday–Friday, 8 a.m.–5 p.m. ET.
  • Call center hours will be extended to 10 p.m. during Open Enrollment and will include some weekend hours.

All UNC System institutions have single sign-on for online enrollment using Empyrean. To get to your institution's enrollment page, visit the UNC System Human Resources site.

Enroll on Empyrean:

  1. Log into the site.
  2. Once logged in, you'll see a pending event (i.e. open enrollment).
  3. Click Continue and follow the prompts to make your enrollment choices.
  4. Scroll through the display of your choices and click Submit My Elections.
  5. Click Accept on the pop-up message that appears. Be sure you complete this critical step. If you do not, your choices will not be recorded.
  6. Print a copy of your Confirmation Statement before logging out.

Have questions or need assistance? Call the University of North Carolina Benefits Service Center at 833-862-1490, Monday–Friday, 8 a.m.–5 p.m., ET.

Enroll Now

Learn More Before You Enroll

Looking for more information on NCFlex plans? The tools below can help you feel fully prepared when it's time to make your benefits choices.

Hear Directly from an NCFlex Representative

Stay tuned for dates and times to be announced when NCFlex representatives will host online benefits meetings during Open Enrollment, giving you the chance to hear directly from the experts about the plans available to you. During these virtual sessions, you'll also be able to submit questions to be answered in real time. These meetings will discuss NCFlex benefits only. For information on the State Health Plan, view the SHP's list of upcoming events.