Please note that the information below is specifically for the NCFlex Voluntary Disability Plan which has to be elected during an enrollment window.  If you are looking for information on the Disability Income Plan of NC (DIPNC) through the Retirement System, visit the Disability Benefits page or view the DIPNC Benefits Handbook.  

NCFlex offers disability insurance through Standard Insurance Company (The Standard).  This is a combined plan and includes Short Term Disability (STD) and Long Term Disability (LTD) insurance.  Eligible employees can enroll in this plan during their initial New Hire enrollment period, when experiencing a qualifying life event or during Open Enrollment each year (EOI may be required).  

These plans provide income replacement if you become unable to work due to a medical disability.

  • STD benefits begin after a 14 calendar-day waiting period (following your disability date) and go until day 60.  The plan pays 66 2/3% of earnings per day, up to a maximum of $750 per week. 
  • LTD benefits begin to pay after you have been continuously disabled for 60 days.  Your monthly benefit will be reduced by deductible income, such as Social Security or workers' compensation benefits.  The plan will replace 66 2/3% of your eligible earnings, up to a maximum benefit of $12,500 per month.  If offsets apply, there is still a minimum payout per month of $100 or 10% of the LTD benefit.  


You may enroll in the NCFlex Disability plan if you are a full-time active employee* of a state agency, participating community college, or participating charter school, working at least 30 hours or more hours per week.  If you have questions about your eligibility, contact your Health Benefits Representative (HBR). 

*Employees of The University of North Carolina System are not eligible for this benefit.  

Learn More:

Disability Plan Details (from the NCFlex 2024 Benefits Guide) 

NCFlex STD Certificate 

NCFlex LTD Certificate

Disability Plan Contact Information: 

Customer Service for The Standard 

M-Fri 8:00 am - 8:00 pm (ET)

Email: ncflex@standard.com

Mailing Address

P.O. Box 2800

Portland, OR 97208

Fax 800-378-6053
When reporting claims 

Employer name: State of NC/NCFlex

Group Policy number: 758162

Questions? Contact NCFlex