Performance Management

The NCVIP performance management system consists of statewide policy, process and technology. Information regarding the NC statewide performance management system is available for review through this website. Agency-specific questions or inquiries about policy and process should be directed to your designated state agency Policy & Process Point of Contact. If you have agency-specific questions or inquiries about technology, please contact your designated Technology PM Administrator.

Performance Management Overview

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The State of North Carolina values individual work performance and strives to support effective performance through the statewide performance management system. State employees make contributions every day that touch the lives of countless North Carolinians, and as a result, the state is dedicated to helping its workforce grow in their careers while accomplishing statewide objectives.

Performance management for North Carolina is a year-round ongoing process in which state employees and their managers collaborate to set goals, monitor progress, provide feedback and evaluate performance within each state agency. The performance management system policy, process and technology are in place to help with the following:

  • Facilitate effective communication
  • Ensure employees have a clear understanding of the performance expected of them and how their individual work contributes to the achievement of each organizational mission
  • Ensure employees provide, as well as receive, input into the development of individual goals and values
  • Provide employees with ongoing opportunities to receive coaching
  • Identify and implement opportunities for employee development and discussion of career objectives

Thank you for choosing a career with the State of North Carolina. The performance management system is a part of our continuing commitment to support public service employees.

NCVIP Frequently Asked Questions

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NCVIP stands for North Carolina Valuing Individual Performance.

Performance management is the written and verbal communication processes for ensuring employees are focusing work efforts in ways that contribute to organizational mission and goals. Performance management for NC state government consists of at least three stages:

  1. Performance Planning: setting goals and expectations for employee performance,
  2. Interim Review (Mid-Cycle Performance Feedback): maintaining a dialogue between manager/supervisor and employee to keep performance on track, and
  3. Annual Performance Evaluation.

A performance plan is a description of the goals and values to be accomplished by the employee within the performance cycle, with emphasis on results to be achieved and how those results shall be measured. 

Staff are evaluated using the annual performance evaluation, which is a comprehensive review of the employee’s performance, relative to the goals and values throughout the entire performance cycle. The annual performance evaluation contains a final overall rating.