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Workers' Compensation Program

collage of men and women in different work place settings

The State Government Workers' Compensation Program is administered and managed by the Office of State Human Resources. The purpose of the program is to ensure that all eligible employees who experience a work-related injury or illness receive appropriate medical care and equitable benefits as provided under the Workers' Compensation Act and the State Human Resources Policy.

The State is a self-insured employer and has contracted with a Third Party Administrator (TPA) to handle the workers' compensation claims of most employees. The TPA is responsible for all compensation and medical bill payments through a workers' compensation fund established by State agencies and universities and administered by the Office of the State Controller, in cooperation with the Office of State Human Resources.

Workers’ Compensation Policy

Employees

Employees are our state's most valuable resource. We want to keep our employees safe and make sure that they get the treatment they deserve if they are injured on the job.

Frequently asked questions and corresponding answers related to the notification process, benefits, administration and responsibilities for Workers' Compensation Claims.

Workers' Compensation FAQs for Employees

Employees are encouraged to read the Workers' Compensation Employee Handbook. This resource is designed to provide all state employees with an understanding of the benefits and coverage available by the state.

Workers' Compensation Employee Handbook

What to Do if Injured at Work

Supervisors

Supervisors are encouraged to read the Workers' Compensation Supervisor Handbook. This resource is designed to provide supervisors with an understanding of their role when an employee injured.

Workers' Compensation Supervisor Handbook

Supervisors should complete the Injury Data Collection form when an injury or incident is reported by an employee.

Injury Data Collection Form (Word)

Injury Data Collection Form (fillable PDF)

Workers' Compensation Administrators

Workers' Compensation Administrators (WCAs), serve as the liaison between the injured employee, the supervisor, the agency and the Third Party Administrator.

Resources available to assist WCAs

Qualified Workers’ Compensation Professional Certification

Flag The Hazard!

All state employees are encouraged to find and report hazardous working conditions so that we can all prevent workplace injuries from occurring!

Report unsafe work conditions

 

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Contact

North Carolina Office of State Human Resources

Mailing Address: MSC 1331, Raleigh, NC 27699-1331
Physical Address: 116 W. Jones Street, Raleigh, NC 27603

984-236-0800

Report Fraud Hotline

Fraudulent activities should always be reported to your local law enforcement office. The following is additional information on how specific types of fraud complaints or cases of suspected fraud can be submitted to state agencies.

Visit the Hotline!

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NC Office of Human Resources
https://oshr.nc.gov/workers-compensation-program