N.C. State Employee Viewpoint Survey

The 2026 Employee Viewpoint Survey has concluded. Thank you for your participation. Results will be shared in August 2026.

In May 2026, the Office of the Governor and the Office of State Human Resources (OSHR) launched a State Employee Viewpoint Survey (EVS) in partnership with The People Lab (TPL), a research institute based at the Harvard Kennedy School. The N.C. Employee Viewpoint Survey is part of a broader initiative and ongoing efforts to support state employees and help state government adapt to workforce needs and changing priorities. The survey is intended to supplement current agency-level efforts in building and sustaining a strong workforce. The survey can be a starting point to support agencies who are currently conducting their own outreach and feedback initiatives to make continuous improvements. 

Results will help identify factors that impact employees’ work experience and performance, enabling the State of North Carolina to recruit, support, and retain the state’s workforce. Results can also identify workforce trends, measure improvements, and measure performance in relation to other state governments. 

Survey participation is voluntary and confidential.

Survey Focus Areas

Job Satisfaction and Organizational Climate

Performance and Recognition

Views on the State as a Place to Work

Workplace Autonomy and Support

Eligibility

All current North Carolina state government employees over the age of 18 were invited to participate in the survey. All employees answered the same, standardized survey questions. 

Timeline

The survey launched on Tuesday, May 26 and concluded on Friday, June 26.

Confidentiality

Individual responses are confidential. Only TPL has access to the original, identifiable survey data. TPL will de-identify the data before sharing the results with the State of North Carolina. No one that works for the State of North Carolina will have access to or receive survey data that can be linked to an individual employee or their supervisor. If there are responses from fewer than 20 employees on any single question, results will only be available in a summary report as an added layer of protection for employee confidentiality. 

The survey may ask for an employee’s email as part of the verification process, but it will not be associated with their survey responses or used to contact respondents. 

Frequently Asked Questions

Survey Overview and Purpose

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The N.C. Employee Viewpoint Survey is an important tool for collecting valuable feedback and information directly from employees. Results will help government leaders understand the perspectives and first-hand experiences of state employees on what is working well and where there are opportunities for improvement and investment. 

The N.C. Employee Viewpoint Survey is part of a broader initiative and ongoing efforts to support state employees and help state government adapt to workforce needs and changing priorities. The survey is intended to supplement current agency-level efforts in building and sustaining a strong workforce. The survey can be a starting point to support agencies who are currently conducting their own outreach and feedback initiatives to make continuous improvements. 

Results will help identify factors that impact employees’ work experience and performance, enabling the State of North Carolina to recruit, support, and retain the state’s workforce. Results can also identify workforce trends, measure improvements, and measure performance in relation to other state governments. 

The N.C. Employee Viewpoint Survey uses validated survey questions that have been tested for accuracy and reliability to ensure the results are credible and actionable. The survey includes questions on job satisfaction, workplace autonomy and support, performance and recognition, and views on the state as a place to work. 

OSHR is partnering with The People Lab (TPL), a third-party research institute, to administer the survey. The mission of TPL is to "empower the public sector by producing cutting-edge research on the people of government and the communities they are called to serve.” The N.C. State Employee Viewpoint Survey is part of a series of surveys TPL is conducting across multiple state governments and provides an opportunity to understand how North Carolina performs in relation to other states on similar topics and issues. 

Please email survey@nc.gov with further questions or concerns. 

Survey Participation

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All current North Carolina state government employees over the age of 18 were invited to participate in the survey. All employees answered the same, standardized survey questions. 

Your voice matters! Your feedback is essential in shaping and strengthening the policies, programs, and processes that support current and future North Carolina state employees. Higher rates of participation ensure that the state has the most comprehensive information to inform changes and improvements. Your participation is voluntary and confidential; responses cannot be linked to individual employees or their supervisors.

The survey was open from May 26 to June 26, 2026.

The survey can be accessed on a work or personal desktop, laptop, tablet, or cell phone.  

Employees can take the survey during work hours. Please discuss with your supervisor. 

The survey takes about 5-10 minutes to complete. 

The survey can be completed in multiple sessions, before the June 26 deadline. Once you finish the survey and submit your responses, you cannot make any changes. 

Individual responses are confidential. Only The People Lab (TPL) has access to the original, identifiable survey data. TPL will de-identify the data before sharing the results with the State of North Carolina. No one that works for the State of North Carolina will have access to or receive survey data that can be linked to an individual employee or their supervisor. If there are responses from fewer than 20 employees on any single question, results will only be available in a summary report as an added layer of protection for employee confidentiality. 

The survey may ask for an employee’s email as part of the verification process, but it will not be associated with their survey responses or used to contact respondents. 

Survey Results

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OSHR will share a high-level summary report of the statewide results. Agencies will receive their results to inform internal organizational improvement efforts and highlight current areas of success.  

A summary of findings from the survey will be shared with state agencies to support ongoing recruitment and retention efforts and initiatives designed to improve current and future employee experience across policies, programs, and processes. 

The survey results provide baseline information that can be tracked over time to measure progress and change. Results also enable the State of North Carolina to assess how the state performs in relation to other state governments on similar topics and issues. This information can support timely and relevant change efforts within agencies and across state government to create impactful experiences for current and future state employees to ensure all N.C. state employees can be successful in the work they do serving North Carolina.