Training ID: LG0196
Instructor: Lance Lynch
This introspective course is for those individuals who currently have formal supervisory responsibility for frontline employees (or will in the near future) and wish to gain knowledge regarding the development and maintenance of a team.
Please note, lead workers and those who have more informal leadership roles should attend LAAL courses for created especially for Individual Contributors.
By the conclusion of this course, participants should be able to:
- Identify the characteristics of high-performing teams
- Explain five dysfunctions of low-performing teams and what is needed from the supervisor for resolution
- Describe the four stages of team development, and offer tips for each stage
- Use communication techniques that promote constructive discussion of diverse perspectives
- Describe how change agents create continuous learning environments to inspire excellence
In-Person class. Space is limited to 24; All are welcome to register. Priority will be given to:
- County agencies subject to the state human resources act
- Managers and supervisors responsible for organizing people, tasks and projects.