Education and Experience Required: Bachelor's degree from an appropriately accredited institution accompanied by at least one (1) year of experience reviewing, evaluating, or processing requests for program participation or eligibility; processing claims for benefits or payments; or other benefits program related experience that would include the analysis of criteria, funds, policies, or performance for compliance with program rules, regulations, laws, and /or practices, or Associate's degree from an appropriately accredited institution accompanied by at least three (3) years of experience reviewing, evaluating, or processing request for program participation or eligibility; processing claims for benefits or payments; or other benefits program related experience that would include the analysis of criteria, funds, policies, or performance for compliance with program rules, regulations, laws, and /or practices; or High School or General Educational Development (GED) diploma and five (5) years of experience reviewing, evaluating, or processing request for program participation or eligibility; processing claims for benefits or payments; or other benefits program related experience that would include the analysis of criteria, funds, policies, or performance for compliance with program rules, regulations, laws, and /or practices; or an equivalent combination of education and experience.
Knowledge/Skills/Abilities: Considerable knowledge of the assigned program and may require knowledge of related program guidelines, information technology and communication systems. - Considerable knowledge of relevant government program and functions relative to eligibility for disbursement of program benefits. - Ability to analyze program benefits-related data and apply appropriate guidelines and procedures to routine, yet complex situations; ability to analyze, interpret, and evaluate information gathered through written and oral collection methods. - Ability to interpret and explain program functions, procedures, rules, state and federal regulations, and laws to program client base orally and in written form effectively.