Open Enrollment for 2027
Open Enrollment for 2027 is October 12-30, 2026. Open Enrollment is your annual opportunity to enroll in or make changes to your NCFlex benefits.
Be sure to update your choices and re-enroll in Flexible Spending Accounts to ensure you and your family have the coverage you need next year.
2027 News & Updates
NCFlex Critical Illness Plans rates will increase for 2027.
This plan will provide a lump‑sum cash benefit if you're diagnosed with a covered illness or condition on or after your coverage effective date. You can choose coverage levels of $15,000, $25,000 or $40,000, with 100% payout for major events like heart attack, stroke, cancer, major organ transplant, paralysis, and severe burns. Additional payouts ranging from 10–50% apply for related medical events such as pacemaker placement, open‑heart surgery, aneurysms, skin cancer, and infectious disease.
Find rates for the Plan and more details on benefits on the Critical Illness Plan page or by reading the NCFlex 2027 Enrollment Guide.
Dollars go further with a HCFSA.
With a Health Care Flexible Spending Account (HCFSA), you can set aside pre-tax dollars to pay for eligible out-of-pocket medical, dental, and vision expenses throughout the year. Contribute as little as $120 or up to $3,400 in 2027 (per eligible employee), and your entire contribution will be available on January 1.
Eligible expenses include: copays, prescription drugs and eyeglasses, deductibles, braces, contacts, hearing aids, qualifying everyday health products, over-the-counter medications, and surprising items like red light therapy devices!
Funds can be used for eligible family members, even if they're not on any of your other plans. Purchases are also easy to make with P&A Group's convenience card, and you can order cards for your spouse and children ages 18-26.
Do I Have to Enroll?
You must re-enroll in Health Care and/or Dependent Day Care Flexible Spending Accounts (FSAs) each year to make contributions to the upcoming plan year. If you do not re-enroll, your current contributions end on December 31, 2026.
Reviewing available options helps you make the best benefits choices for you and your family for the upcoming year. However, your current elections for all plans except FSAs will roll over at 2026 rates if you do not make changes by Friday, October 30, 2026.
How to Enroll Now
Non-University employees can enroll in two ways.
Online at ncflex.org
- Visit ncflex.org and click Enroll Now.
- Select your enrollment system. If your employer is not listed, click eBenefits or contact your HR representative for assistance.
- Log into your enrollment system and it will automatically walk you through the steps to enroll.
Call 855-859-0966
- Call the eligibility and enrollment call center Monday–Friday, 8 a.m.–5 p.m. ET.
- Call center hours will be extended to 10 p.m. during Open Enrollment and will include some weekend hours.
All UNC System institutions have single sign-on for online enrollment using Empyrean. To get to your institution's enrollment page, visit the UNC System Human Resources site.
Enroll on Empyrean:
- Log into the site.
- Once logged in, you'll see a pending event (i.e. open enrollment).
- Click Continue and follow the prompts to make your enrollment choices.
- Scroll through the display of your choices and click Submit My Elections.
- Click Accept on the pop-up message that appears. Be sure you complete this critical step. If you do not, your choices will not be recorded.
- Print a copy of your Confirmation Statement before logging out.
Have questions or need assistance? Call the University of North Carolina Benefits Service Center at 833-862-1490, Monday–Friday, 8 a.m.–5 p.m., ET.
Learn More Before You Enroll
Looking for more information on NCFlex plans? The tools below can help you feel fully prepared when it's time to make your benefits choices.
Hear Directly from an NCFlex Representative
NCFlex representatives will host online benefits meetings during Open Enrollment, giving you the chance to hear directly from the experts about the plans available to you. During these virtual sessions, you'll also be able to submit questions to be answered in real time. These meetings will discuss NCFlex benefits only. For information on the State Health Plan, view the SHP's list of upcoming events.