Systems Administrator I

Job Code: 31004076
Salary Grade: DT08
Revision Date: 12/2021

Class Concept

This is technical and administrative work with systems, software, or network of systems or software. Technical duties include troubleshooting to identify system difficulties, installation, upgrading, tailoring, maintenance, and tuning of the system's software including the operating system software, communications/network software, programming software, and associated utilities or layered products. Work involves the operational support of the hardware, monitoring the system to determine performance tuning and capacity requirements, installing and tailoring systems and communications software to match the performance and operating requirements of the environment. Duties include coordinating and testing the software changes from the upgrades to minimize the impact on the users' applications and time.

Recruitment Requirements

Knowledge, Skills, and Abilities

• Working knowledge of the capabilities and limitations of computers and related peripheral equipment and information technology.
• Basic knowledge of the various systems software and layered products and the specifics of the configuration within the user environment.
• Working knowledge of the applications and uses of the system to provide advice in applications development or to troubleshoot applications or networking problems to identify system software solutions.
• Basic knowledge of the principles and methods used in obtaining maximum utilization of computing equipment.
• Ability to communicate effectively in oral and written form.
• Ability to establish and maintain effective working relationships.

Minimum Education and Experience

Bachelor's degree in computer science or an IT related field or a closely related field from an appropriately accredited institution and two years of progressive experience in systems software programming; or Associate degree in computer science or an IT related field or a closely related field from an appropriately accredited institution and three years of progressive experience in systems software programming; or an equivalent combination of education and experience.