Class Concept
This is technical work in the development, installation, modification and maintenance of specialized and complex systems, software, various layered products, and third-party software. Role may include writing code in lower-level programming languages to optimize the performance and efficiency of an organization's IT platform/infrastructure. Position is responsible for configuring, customizing, diagnosing, and enhancing vendor systems software (e.g., operating systems software and utilities that manage access to peripherals, facilitate networking, manage memory allocation, manage file storage on hard drives, etc.). Position also may involve writing diagnostic programs to test integrated software/hardware systems and resolve system faults. Work involves monitoring and fine-tuning systems software, debugging and resolving technically complex problems, and planning and managing projects for new releases and versions of software. Work involves assisting analysts, programmers, and users on complex applications for the purpose of providing compatibility with existing systems software and for providing systems software design and modification as required.
