Class Concept
Work in this class involves the supervision of a staff of social workers who provide direct services to clients. Employees may spend time in direct services to clients and their families. Positions assign cases to subordinates, coordinate work flow operations, and supervise staff through case review and consultation which requires the provision of substantial and recurring technical direction. Positions are responsible for staff training, resolving problems for agencies and clients and ensuring that quality services are provided. Positions may provide input on administrative, personnel, and budget issues. Employees report to a higher level supervisor or administrator.