Health Care Technician Lead

Job Code: 32000602
Salary Grade: MH03
Revision Date: 06/2018

Class Concept

Employees in this class serve in a lead and Preceptor/Mentor role. Employees train staff in psychiatric hospitals, adult corrections, juvenile centers, developmental centers, neuro-medical treatment centers, or alcohol/drug treatment centers in state, federal, and hospital-wide requirements, procedures, and policies for the provision of habilitative services and care of individuals by Health Care Technicians. Employees effectively demonstrate all tasks; participate with the assigned team members to develop training; coordinate training with unit supervisory staff and staff development; and conduct specific training such as first aid, Cardiopulmonary Resuscitation (CPR), approved behavioral intervention programs, or training individuals with disabilities in daily living and vocational endeavors. Employees maintain and administer related training records. Trainers may conduct orientation of new direct care staff across the facility. Employees may also serve as on-the-job trainer and resource person for new hires providing feedback and monitoring of employee activities, tasks, and functions. Employees at this level are preceptors and troubleshooters/problem-solvers and must be able to demonstrate Health Care Technician I level tasks, duties, and responsibilities. Work includes providing assistance to staff development and nursing/program supervisors for the purpose of developing training, and incorporating new policies, procedures, and protocols as identified by bodies of accreditation and nursing. Employees in this class will spend the majority of the time in a leadership role. Work may involve other closely related duties. Work is performed under the supervision of clinical (e.g., nursing) and/or professional program staff.

Recruitment Requirements

Knowledge, Skills, and Abilities

• Considerable knowledge of approved behavioral intervention programs and of the needs of the population served.
• Thorough knowledge of appropriate protocols for medication administration and possible side effects.
• Thorough knowledge of training principles.
• Ability to train and mentor adults in group and one-on-one setting.
• Ability to effectively convey information to family members, individuals, and treatment team, under general supervision, in verbal and written forms and ability to document clear and concise notes of client progress and behaviors.
• Ability to follow-up on services being provided to the clients to assure needs are being met.
• Ability to provide and implement some of the services needed.
• Ability to work independently and as a member of a team.
• Ability to maintain professional and even tempered demeanor and work relationships.
• Ability to learn and apply behavior management and supportive counseling techniques.

Minimum Education and Experience

High school or General Educational Development diploma and two years of closely related work experience; or an equivalent combination of education and experience.

Special Condition for Continued Employment: As required, listing as a Nurse Aide I by the North Carolina Division of Health Service Regulation. As applicable, listing as a Nurse Aide II by the North Carolina Board of Nursing. As required by the Department of Public Safety, must be eligible for certification by the North Carolina Criminal Justice Training and Standards Counsel. As applicable, North Carolina Emergency Medical Technician (EMT) certification.