Human Services Planner/Evaluator II

Job Code: 32000886
Salary Grade: NC17
Revision Date: 06/2018

Class Concept

This is professional and analytical consultative work providing staff assistance in planning and/or evaluating human service programs in several functional program areas serving distinct and varied client populations. Work involves designing and conducting projects/ studies in assigned areas which are characterized by a variety of program services linked through either integrated or diverse service delivery systems. Positions serve either as a planner, assisting with program planning and data collection and analysis; or an as evaluator, designing the project and selecting the analytical tools/techniques, determining the reliability of results, and the preparation of reports. Positions plan and/or evaluate human service programs in several functional program areas or in a single, complex functional program area where there are distinct client population groups. Program areas are normally characterized by a variety of program services linked through an integrated service delivery system or a single program area with diverse service delivery components. Positions plan and/or evaluate human service programs in a variety of functions program areas or in one or more complex functional program areas where there are distinct and varied client populations. Program areas are normally characterized by a variety of diverse program service or components that must be integrated in a service delivery system. Positions assist in the development and selection of project planning and evaluation design procedures, techniques, and reporting.

Recruitment Requirements

Knowledge, Skills, and Abilities

Planner

• (i) Considerable knowledge of human services administration and community planning concepts, and of human service programs and supportive services in the functional areas to which assigned
• (ii) Ability to provide guidance to state and local management in planning new or improved programs, and to communicate effectively with professional and administrative personnel.

Evaluator

• (i) Working knowledge of computer-assisted statistical programs
• (ii) Considerable knowledge of the methods and techniques of social research and evaluation processes, of the programs under study, and ability to apply statistics concepts for evaluation of programs
• (iii) Ability to design or direct the design of data gathering instruments/tools and to assess the validity of the information obtained from these instruments; to analyze data, draw conclusions/inferences from the analysis pertaining to the value/potential of the program and to make recommendations to management concerning the direction/impact of the program on the target audience/clients
• (iv) Ability to make presentations both oral and written on the analysis of the project/study.

Minimum Education and Experience

Planner: Master's degree in public or human service administration or a human services programmatic field, from an appropriately accredited institution, and two years of human service experience, one of which must have been in human service program planning; or Bachelor's degree from an appropriately accredited institution and four years of progressive administrative or consultative experience in human service program, one of which must have been in human service program planning; or an equivalent combination of education and experience

Evaluator: Master's degree in the field of psychology, sociology, or social work from an appropriately accredited institution, and two years of experience in research and evaluation, using statistical methodologies in human service programs; or Bachelor's degree in one of the above fields of study from an appropriately accredited institution, and four years of experience in research, evaluation, and statistical application in the human service field; or an equivalent combination of education and experience