Correction Enterprise Manager III

Job Code: 32001032
Salary Grade: NC12

Class Concept

This is supervisory and administrative work in managing a business for profit and training inmates in an occupational field. The Correction Enterprise Manager III manages a large sized business of fairly advanced complexity or assists the manager in all operational components of a slightly larger and/or more complex plant or business. Included in this class are businesses with a variety of products and production processes such as Tailoring, Shirt, Upholstery, Reupholstery, Sewing, Meat, Tag, Manpower Services, Warehousing & Transportation, and the Laundry at Sampson. Metal Products, Print, Woodworking, and Cannery Plant. Also included in this class are the assistant plant manager at the Sign Plant, the Sales and Marketing Manager, and the group manager of the laundries. Also included in this class are a number of assistant plant managers such as those at the Sign, Paint and Janitorial Products plants. These positions supervise, plan, direct, review and evaluate the work of inmates and subordinates; interview and recommend applicants for vacant positions; provide and evaluate on-the-job and some outside training; counsel and administer limited discipline to subordinates; and develop and make major adjustments to methods, procedures, assignments, and daily priorities. Work includes ordering, receiving, and stocking raw materials, maintaining inventory control and other related records, assigning, and overseeing the training of inmates, developing daily, weekly and some monthly work and production schedules, enforcing safety regulations, coordinating shipping, and resolving problems from customers and user agencies. These positions normally oversee and direct an ongoing quality control process consisting of raw material and inprocess spot checks and visual final inspections, although some plants may require a more extensive testing procedure for raw materials and finished products. Positions are also responsible for planning for the most effective and cost-efficient use of equipment, personnel and space; conducting monthly in-process and semi-annual inventories; recording and reporting any security or inmate disciplinary problems; reviewing equipment needs and evaluating/recommending equipment purchases; and performing or coordinating building and equipment maintenance. Work may also include researching and developing new products or services, modifying production processes to accommodate fluctuations in raw material specifications, developing specifications and preparing invitations for bid, and obtaining price quotes for raw materials assigned.

This position reviews procurement activity and operating budgets, and coaches and counsels staff/external personnel at an enterprise plant. Positions in this class resolve problems and questions presented by subordinates, plant managers regarding work production and business processes, policies, organization, or methods. Positions can manage moderately complex personnel issues such as employee selection, performance review, and disciplinary/grievance actions. Positions also assist with policy development, interpretation, and planning, which includes the development, review and modification of procedures impact the plant, and provide status reports as needed. They also assess operational needs regarding process automation, and communications with a wide variety of internal staff and external agencies, ensures procedures are followed, and supervises administrative, clerical, and/or technical staff.

Responsibility for the management, supervision and administration of day-to-day custody and security operations.

Recruitment Requirements

Knowledge, Skills, and Abilities

• Thorough knowledge of the tools, methods, practices, materials, and equipment used in the assigned product or service industry.
• Thorough knowledge of the rules, codes, pricing, production and quality standards and other related aspects of the assigned product or service industry.
• Thorough knowledge of inmate custody and program management in correctional settings and thorough knowledge of inmate custody practices and procedures to include knowledge of inmate rehabilitation
• Intermediate knowledge of fiscal/budgetary theories and methodology, HR practices, Federal/State policies, office procedures, organizational hierarchy, and quality assurance in adherence to set procedures and guidelines
• Ability to perform the work of the assigned field and to instruct and train others in this work field
• Ability to develop job cost estimates, develop material lists for job orders and conduct quality control tests. Ability to communicate effectively, to supervise and direct subordinates, and to establish and maintain effective working relationships
• Ability to develop written documents and reports and cater information to the sophistication of the audience
• Ability to supervise staff and make changes to workload distribution as necessary
• Ability to provide strategic planning assistance to management

Minimum Education and Experience

Associate degree in Applied Science in industry related field and a minimum of two years of experience in related line of production/service and three years of management experience; or an equivalent combination of training and directly related experience.

Plant Specific Special Requirements: Agriculture - NC Pesticide License and NC Wastewater License Cannery - Low Acid and Acidified Food Production certification must be obtained within one year of hire Laundry - Certified Professional Laundry Manager or Certified Laundry and Linen Manager certification Braille - Certified Braille Transcriber certificate must be obtained within 18 months of hire

Necessary Special Requirements

Must be eligible for certification by the North Carolina Criminal Justice Education & Training Standards Commission.