Class Concept
Positions in this level perform vocational and paraprofessional human resources work in the performance of human resources transactions in one or more areas of human resources and in the provision of information and advice to employees and the public. Incumbent's duties are typically in a single discipline of HR which is more specialized in nature than the first level, such as salary administration; or, there are duties in more than one discipline that is at the first level of work, such as recruitment and employment.
Position typically acts with independence in the provision of relevant human resources customer service to employees and general public to provide information in response to HR questions in designated area; provides advice to lower level HR Technicians where appropriate; processes HR transactions in the designated area of HR; process, verify and maintain standard HR documents in designated area; prepares and maintains relevant HR documentation, forms and records; gathers information for review and analysis by others related to HR transactions; ensures compliance with federal laws and State HR laws, policies and procedures; may assist in the conduct of HR training in designated areas.
