Class Concept
This is managerial work in tax administration, in directing the activities of a revenue division responsible for one or more tax schedules in the Tax Administration or operations within the divisions in Business Systems. Employees plan and direct the work of a tax division, apply tax laws and regulations, and resolve controversial issues relative to the tax laws under their administration. Work assignments generally originate as a result of problems referred for resolution and through tax returns submitted by taxpayers, but work may develop from specific assignments by the Secretary of Revenue or Assistant Secretary of Revenue.
Positions confer with other business lines to resolves tax problems pertinent to a particular schedule or schedules which include-making specific assessments and granting tax refunds or divisional programs. Positions also conduct studies to improve division activities, establish operating policies and procedures, prepare reports and other general information for the Secretary and other agencies, and prepare or revise policies, procedures, bulletins, etc. used by the department. They also consult with taxpayers, accountants, and legal representatives to give information and to resolve questionable parts of tax law application or divisional practices; interpret tax law provisions concerning the tax schedule or program being administered. They attend conferences and hearings before the Office of Administrative Hearings, district and superior courts and federal court as needed regarding all tax and personnel matters. They also report to the Secretary and General Assembly on the general workability of the tax schedule being administered, program administration and make recommendations for changes to be made in the tax law.