Class Concept
This is managerial work in tax administration, assisting in directing the activities of a revenue division responsible for administering one or more tax schedules. Positions in this class serve as assistant directors of smaller revenue divisions. Positions assist the director (Tax Administrator) in planning and directing the work of the divisions, applying tax laws and regulations, and resolving controversial issues relative to the tax laws, personnel practices and other program related activities under their administration. Work of this class involves administering less complicated and involved tax laws which affect a smaller segment of the general public, produces less revenues and requires a smaller professional and clerical staff than found at the senior level such as in the divisions listed above. Work assignments generally originate as a result of problems referred for resolution and through tax returns submitted by taxpayers, but work may develop from specific assignments by the Tax Administrator or the Assistant Commissioner.
Positions in this class confer with tax auditors to resolve tax problems pertinent to a particular schedule or schedules which include making specific assessments and granting tax refunds. They assist in conducting studies to improve division activities and establish operating policies and procedures. They prepare estimates of tax collection and other general information for the Secretary of Revenue and other departments. Positions consult with taxpayers, accountants, and legal representatives to give information and to resolve questionable parts of tax law application. They interpret tax law provisions concerning the tax schedule being administered, changes in program administration or other matters. They also represent the division and attend conferences and hearings before the Secretary in regards to protested assessments and other related tax, personnel matters, and other program matters.