Class Concept
This is administrative and managerial work in directing the centralized computer services for a state agency or multiple areas of a larger IT organization. This class is distinguished from the IT Director II class by a large number of complex applications systems of critical impact to other agencies' data needs or client support services, communications capabilities to field or distributed offices, and a large staff of applications development, operations, and technical systems/communications personnel.
Employees are responsible for planning, developing, and overseeing the information services provided to an agency as a whole or to the multiple areas it oversees. This involves managing, organizing, and directing the resources and personnel to develop and maintain systems, software, and operations for the information needs of the agency.
Employees represent the IT department with upper-level management of the department to determine multi-year direction and goals for department or university-wide information processing services. Employees work with hardware and software vendors and external technology sources to develop relationships and resources to keep abreast of changing technology. Employees perform related work as required.