Class Concept
Work in this class involves the analysis and planning of moderately complex communications network systems for agencies and institutions. Employees provide skilled technical assistance to departments or agencies in network planning, installation, and troubleshooting. Duties include assessing communications network system and software needs, developing an optimal network design, developing technical standards and interface applications, and evaluating equipment necessary to establish, maintain or expand the communications network system. Employees conduct feasibility studies for large projects, develop requests for proposal, evaluate vendor products and make recommendations for selection, and provide resolution for network problems. Work is performed under the general direction of a Network Manager. Employees function as a technical consultant to departments or agencies in developing or upgrading their communications capabilities and connecting their network systems to external communications networks. Network systems are usually very large and include multivendor equipment, a variety of communications media and multiple agency or departmental networks that are connected. Work may involve analyzing numerous software and hardware options to assure functionality, reliability, economy, compatibility, and manufacturer or vendor credibility.