Class Concept
This is independent professional and supervisory work in planning, developing, and administering a quality assurance program in a regional intellectual disability center or psychiatric hospital. Work involves providing technical assistance and consultation to management and staff on interpretation and application of quality of care standards and certification requirements, operational requirements, and budgetary constraints. Work also involves directing the integration of assessment tools/data collection methods with patient care and administrative records systems, and supervising support/program staff assigned by the facility director. These assignments vary from facility to facility but would normally include the medical records function and other functions which are key components of the quality assurance process. Employees are responsible for the timely recognition of service delivery/compliance issues, advising management and staff during the development of a corrective action plan, directing the implementation of the plan, and representing the facility in negotiations with certification agencies. Employees normally report to a higher-level manager or in some instances, may report to the facility director.
