Class Concept
Positions in this class perform supervisory work in the operation, repair, and overhaul of U.S. Coast Guard inspected ferry vessels within an assigned geographic district, including multiple terminals, routes, and operational units. Employees plan and assign work, supervise subordinate staff, and establish district priorities to ensure ferry services are delivered safely, efficiently, and consistently across all terminals. Work includes responsibility for operational performance, workforce management, fiscal oversight, and risk management. Employees develop and implement short and long-range operational plans to address service demand, ridership trends, infrastructure needs, and staffing requirements. Positions coordinate with division leadership, other NCDOT units, local governments, and regulatory agencies, and may represent the Ferry Division in public and regional planning meetings. They ensure compliance with State and Federal maritime regulations, implement corrective actions from inspections and audits, and may authorize operational adjustments, route modifications, or service suspensions during emergencies or severe weather. Positions also participate in budget planning and resource allocation and establish priorities for vessel deployment, facility improvements, and capital projects in coordination with maintenance and engineering units.
