Correctional Food Service Manager III

Job Code: 32001074
Salary Grade: NC11

Class Concept

Employees in this class manage a large scale food operation, which serves between 2,000 and over 4,000 meals per day. Employees direct the preparation and serving of food to inmates at the largest, most complex correctional facilities. Work involves the supervision of staff and inmates and the performance of responsibilities in all phases of food management. The prison facilities where these employees work typically have: more than fifty inmate workers assigned to the kitchen, restrictive housing, medical acuity inmates, large numbers of therapeutic and religious diets, and produce and feed kosher meals. These facilities may have: a processing unit, death row, a school lunch program, and off site feeding, such as to a lower custody level, jail, or to other off site locations. This role is differentiated from other Correctional Food Service Managers due to the large variety of diets prepared, and the number of meals served. Employees in this class are responsible for significant planning as related to food ordering, menu planning, service production schedules, and making staffing assignments and schedules. Employees have oversight over food production work rules, methods, and procedures.

Recruitment Requirements

Knowledge, Skills, and Abilities

• Thorough knowledge of the methods, materials and equipment used in large-scale cooking, food service activities, food service management techniques and health regulations to ensure proper food preparation, storage and sanitation of the food service section.
• Thorough knowledge of the accepted principles and practices of nutrition and dietary requirements for a variety of therapeutic and religious diets and appropriate substitutions.
• Working knowledge of basic criminal attitudes and behavior patterns of persons in custody and factors underlying criminal behavior.
• Skill in the use and care of firearms and proper restraint methods and techniques.
• Ability to make quick, effective, and reasonable decisions in emergencies and take appropriate action and ability to counsel and work with inmates within a custody setting.
• Ability to estimate and plan for needed supplies, food items, and time requirements for the preparation of meals.
• Ability to inspect incoming fresh vegetables, fruits and meats to determine that they meet purchase order specifications.
• Ability to analyze food management operations and to evaluate needs and improvements to work processes.
• Ability to provide the leadership necessary to organize and supervise the activities of food service operations and ability to hire, train, coach, mentor, assess performance and discipline employees.
• Ability to maintain records and reports, and ability to utilize specialized computerized programs.

Minimum Education and Experience

High school or General Educational Development (GED) diploma and six years of experience in institutional food preparation and food services, in management of a commercial food service operations, or three years as a Correctional Food Service Supervisor; or an equivalent combination of education and experience.

Necessary Special Requirements

Must be eligible for certification by the North Carolina Criminal Justice Education & Training Standards Commission.