Childcare and Tuition Savings Through the Employee Discount Program
Childcare is essential to our state's workforce, which is why state employees can find childcare discounts and much more through the Employee Discount Program.
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Class Specification
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Peer Support Specialist
Job Code: 32006078 Job Family: Human Services Job Branch: Human Services Support Salary Grade: NC04 Revision Date: 07/2025
Class Concept
The Peer Support Specialist provides engagement to clients/patients with substance use and/or mental health disorders. Position works with clients/patients pre, during, and post admission to support continuity of services by building trust and rapport with clients/patients, offering mentorship, emotional support, and encouragement throughout the recovery journey. Position provides advocacy and support services from a non-clinical perspective in inpatient, outpatient, community, and residential settings. Position assists clients/patients in identifying their strengths, developing and practicing healthy coping strategies, and navigating the challenges of recovery, empowering clients/patients to articulate their own goals, reinforce self-efficacy, and promote empowerment through peer connection. Position develops relationships with public and private community resources and outreach support to connect clients/patients and provide information/contacts to services, such as housing, food, and medical assistance. Position transports and accompanies clients/patients to facilitate access to services.
Recruitment Requirements
Knowledge, Skills, and Abilities
Ability to create and maintain records, notes, and reports of client/patient progress and behaviors.
Ability to support adults in both group and one-on-one settings.
Ability to effectively communicate with community/outreach service providers, persons with substance use and/or mental health disorders, treatment team members, and clinical staff in verbal and written forms.
Ability to develop effective working relationships with clinical professionals involved in treating substance use and/or mental health disorders.
Minimum Education and Experience
High school or General Educational Development diploma; or an equivalent combination of education and experience. Must possess and maintain a valid state driver's license.
Note:
This is a generalized representation of positions in this class and is not intended to identify essential functions per ADA.