Positions in this class manage the total program services of a medium sized facility housing approximately 300-700 offenders in either minimum or medium custody, or a large size facility housing 700 or more offenders in either minimum or medium custody. The institutions or facilities provide a large variety of programs and services to the offender population or serve a special function to the prison system. Programs and activities must be designed to encompass the needs of a multi-custody population (i.e., holiday celebrations which include community volunteers for minimum custody but are limited only to staff involvement for medium custody) yet also meet any restrictions that the highest custody level requires. These positions are responsible for oversight of educational, diagnostic and psychological services as well as the traditional program components. Positions serve as Associate Warden in the absence of the Warden and participate as part of the management team. The position provides ongoing training for staff and oversees the planning, direction and enhancement of programs within a facility. Position evaluates recommendations from the Correctional Assistant Superintendent for Programs I and/ or other senior officials. Position promotes programs and attends conferences and meetings where position speaks as a subject matter expert. Position evaluates feasibility of programs and provides status reports to senior management.
Recruitment Requirements
Knowledge, Skills, and Abilities
Thorough knowledge of offender custody and program management in correctional settings
Thorough knowledge of correctional programs to include knowledge of offender rehabilitation
Thorough knowledge of services available from the community and other public and private programs
Thorough knowledge of effective management and supervision practices
Skill in interpreting testing results and psychological factors relating to an offender's status
Skill in synthesizing data with acquired knowledge of complexity of correctional programs and unique aspects of the various prison units and make decisions essential to the offender classification process
Basic knowledge of human psychology applicable to an offender population
Skill in motivating, coaching, and leading employees
Skill in effective communication with a wide variety of employees and offenders
Ability to think clearly and act appropriately during emergencies or other non-routine events
Minimum Education and Experience
Bachelor's degree from an appropriately accredited institution and three years of supervisory or management level experience in correctional programs; or an equivalent combination of education and experience.
Necessary Special Requirements
Must be eligible for certification by the North Carolina Criminal Justice Education & Training Standards Commission.
Note:
This is a generalized representation of positions in this class and is not intended to identify essential functions per ADA.