Off-Cycle Checks and Agency Checks

Temporaries employed through Temporary Solutions are paid through the Integrated HR-Payroll System (IHRPS) and the NC Office of State Controller (OSC).  Temporary Solutions cannot and does not generate pay checks in-house. In the event that a temporary employed through Temporary Solutions does not receive their bi-weekly pay, the following protocol applies: 

Non-payment or underpayment due to an error by the temporary or the employing agency. 

Payment will be made on the next bi-weekly pay day through regular payroll if the corresponding time entries are entered, released, and approved before the next bi-weekly payroll finalization. 

Some agencies choose to issue agency checks through their Accounts Payable Section to temporaries who were not paid or underpaid due to an employee or agency error. Temporary Solutions can assist with placing an Agency Check Deduction on the employee’s next regular bi-weekly paycheck(s). Please contact our Finance Section at tsfinance@nc.gov for more information on this service.

It is strongly recommended that the agency contact Temporary Solutions before discussing the agency check option with the temporary employee. Temporary employees need to consider the tax and repayment implications of receiving an agency check payment.

Non-payment or underpayment due to an error by Temporary Solutions

Temporary Solutions will attempt to have an off-cycle check issued by OSC. These are typically generated the week after scheduled pay day and mailed to the employee at their current home address listed in IHRPS. Off-cycle checks are not guaranteed, especially around state holidays and during periods of high volume or system maintenance. If an off-cycle check cannot be issued, payment will be made on the next bi-weekly pay day through regular payroll if the corresponding time entries are entered, released and approved before the next bi-weekly payroll finalization.