The Accident Plan through Voya became available 1/1/2018.  Two plan options are available, Classic and Enhanced.

  • For most accidents it should fill the gap and cover most of the State Health Plan out-of-pocket cost you would incur.
  • Pays out a benefit directly to you for specific injuries and events resulting from a covered accident (click plan information below).
  • Coverage available for you, your children, and your spouse.
  • Includes a Sports rider that has an additional payout, a Wellness Benefit, Travel Assistance Service and a Sickness Hospital Confinement Benefit (High Option only).  
  • Some benefits have a time limit to file, so be sure to file as soon as possible!  
    • The time limit to file a Wellness Benefit is 180 days after the screening is performed or by the end of the plan year (12/31), whichever is later.
  • If you leave the state or retire prior to age 70, this plan is portable at the same rate you would pay as an employee. 

TO FILE A CLAIM click "Additional Plan Information" below to learn how to file online

*Claims should be filed directly with Voya.  Supporting documentation must be included.  For questions, contact LifeHelp (see below for contact information).   

Additional Plan Information

Enroll Now

Accident Plan Contact Information

Customer Service 1-877-464-5111
Fax claims: 1-612-467-8721
9 a.m. – 5 p.m. (EST), Monday – Friday
Mailing Address

Attn: NCFlex
2990 Innsbruck Dr
Redding, CA 96003

Voya Travel
(for NCFlex AD&D and Accident participants)
From anywhere in the world: +1(317)659-5841
Visit Online and Register: 
(view the Travel Assist Flyer for how to register)

Questions? Contact NCFlex