It is the policy of the State of North Carolina to encourage all agencies to develop a Workforce Planning Program to proactively ensure the development and maintenance of a workforce capable of delivering quality services to our state’s citizens. Workforce Planning is the strategic alignment of an organization’s human capital with its business direction. It is a methodical process of analyzing the current workforce, determining future workforce needs, identifying the gaps between the present and future, and implementing solutions to enable an organization to meet its mission, goals and objectives. Simply stated, Workforce Planning is having the right number of people, with the right skill set or competencies, in the right jobs, at the right time.

• Statutory Authority: G.S. 126-4(4); 126-19