Starting January 1, 2023, the NCFlex Critical Illness plan transitions from Allstate to Voya. Below are details for 2023. If you need details for 2022, review the 2022 NCFlex Enrollment Guide or contact Allstate (contact information is at the bottom of this page).
- Choose between $15,000, $25,000 or $40,000 lump sum benefit
- Pays a lump sum for major medical conditions at diagnosis including heart attack, stroke, and others
- Guaranteed issue – no health questions or evidence of insurability required
- Rates are based on employee's age
- Children up to age 26 covered at no cost
- This plan includes a wellness benefit and COVID-19 rider starting in 2023
- Voya Financial administers this plan starting in 2023
Plan Information, Claim Forms, Certificates and More
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Critical Illness Contact Information for 2023
Customer Service | 1-877-464-5111 Fax claims: 1-612-467-8721 9 a.m. – 6 p.m. (EST), Monday – Friday |
Mailing Address | LifeHelp Attn: NCFlex 2990 Innsbruck Dr Redding, CA 96003 |
ncflex@lifehelp.com |
Critical Illness Contact Information for 2022
Website | www.AllstateBenefits.com |
Customer Service | 1-866-232-1517 8 a.m. – 8 p.m. (EST), Monday – Friday |
Mailing Address | 1776 American Heritage Life Drive Jacksonville, FL 32224-6688 |