Training Schedule: EEO, Accessibility, and Employee Relations

01/15/25 – FROM ROUTINE TO STRATEGIC: EEO PLANNING AND MONITORING 

This course is designed to assist EEO Officers and HR Professionals in developing an understanding of the strategic EEO Planning process, exploring current EEO and Accessibility Best Practices, and gaining knowledge related to EEO monitoring and metrics.

Timeframe:  9:00 a.m. – 11:00 a.m.

Location: Via WebEx 

Registration is available through LMS

01/21/25 – CULTIVATING A WORKPLACE OF RESPECT

This training focuses on cultivating a culture of respect, identifying causes of and obstacles to workplace respect, and behaviors and workstyles that challenge it.  The training further addresses behavior types, the toxic workplace, bullying and harassment, respectful treatment of employees and colleagues, mitigating problems, increasing employee engagement, and improving job satisfaction to cultivate workplace respect.

Timeframe:  9:00 a.m. – 11:30 a.m.

Location:  Via WebEx 

Registration available through LMS

01/22/25 – 1/23/25 – THE DISCIPLINARY PROCESS: A LEADER’S GUIDE

This class is designed to provide the participant with a thorough understanding of the progressive disciplinary action policy and process for those staff subject to the State Human Resources Act.  This session includes an overview of employee relations for State Agencies and Universities; who is covered and why; terms and definitions; disciplinary actions, procedures, and requirements; documentation and appeals; as well as proactive and preventative best practices.

Timeframe:  2 days, 9:30 a.m. – 12:00 p.m. each day

Location: Via WebEx 

Registration available through LMS

01/23/25 – FROM ROUTINE TO STRATEGIC: EEO PLANNING AND MONITORING 

This course is designed to assist EEO Officers and HR Professionals in developing an understanding of the strategic EEO Planning process, exploring current EEO and Accessibility Best Practices, and gaining knowledge related to EEO monitoring and metrics.

Timeframe:  9:00 a.m. – 11:00 a.m.

Location: Via WebEx 

Registration is available through LMS

02/06/25 – EMPLOYEE RELATIONS: THE GRIEVANCE PROCESS

This class is designed to provide the participant with a thorough understanding of the Employee Grievance policy and the formal grievance process for those staff subject to the State Human Resources Act. This session includes an overview of the grievance process for State Agencies and Universities; who is covered and why; terms and definitions; grievable issues and who may grieve; timelines and steps of the process; and grievant, respondent, agency, and Office of State Human Resources responsibilities.

Timeframe:  1 day; 9:30 a.m. – 12:00 a.m.

Registration available through LMS

02/06/25 – FROM ROUTINE TO STRATEGIC: EEO PLANNING AND MONITORING 

This course is designed to assist EEO Officers and HR Professionals in developing an understanding of the strategic EEO Planning process, exploring current EEO and Accessibility Best Practices, and gaining knowledge related to EEO monitoring and metrics.

Timeframe:  9:00 a.m. – 11:00 a.m.

Location: Via WebEx 

Registration is available through LMS

02/18/25 – THE MACRO IMPACT OF MICROAGGRESSIONS

Using real-life scenarios, this training describes and defines microaggressions and explores how a general lack of awareness and deep-rooted biases can manifest as microaggressions. Participants will learn how seemingly harmless everyday questions, comments, and actions can send negative, derogatory, offensive messages; the impact of microaggressions on victims; forms and types of microaggressions; how to respond to or recover from (committing) a microaggression; and how to reduce the occurrence of microaggressions in the workplace.

Timeframe:  1 day, 9:00 A.M. – 12:00 P.M.

Location: Via WebEx

Registration available through LMS

02/20/25 – FROM ROUTINE TO STRATEGIC: EEO PLANNING AND MONITORING

This course is designed to assist EEO Officers and HR Professionals in developing an understanding of the strategic EEO Planning process, exploring current EEO and Accessibility Best Practices, and gaining knowledge related to EEO monitoring and metrics.

Timeframe:  9:00 a.m. – 11:00 a.m.

Location: Via WebEx 

Registration is available through LMS

03/13/25 – EMPLOYEE RELATIONS: CONDUCTING WORKPLACE INVESTIGATIONS

This class is designed to train participants on how to conduct an effective workplace investigation. The curriculum focuses on the investigation process and types of workplace investigations, including procedures and practices that are applicable to any type of charge, and provides practical insights into the 5W1H method of workplace investigations, documentation, maintaining confidentiality, and interview techniques.

Timeframe:  1 day; 9:30 a.m. – 12:00 p.m.

Location: Via WebEx

Registration available through LMS

03/18/25 – AWARENESS, INCLUSIVE MANAGEMENT AND WORKPLACE SENSITIVITY

This training uses actionable guidance to focus on the pivotal role managers and employees have in strengthening EEO initiatives. It provides practical instruction on creating greater awareness (sensitivity) of the experiences and needs of others, the significance of emotional intelligence (EQ), and what is required to become truly inclusive as team members and leaders. Relatable scenarios and exercises are implemented in this module. 

Timeframe:  1 day; 9:00 a.m. – 11:30 a.m.

Location: Via WebEx

Registration available through LMS

04/07/25 – 04/18/25 – EMPLOYMENT MEDIATION TRAINING

The mediation program serves as Step 1 of our statewide employee grievance procedure. Mediators play an invaluable role in assisting to resolve employee complaints at the lowest possible level and ensuring that grievances are managed fairly and thoroughly. The mediation model for resolving disputes uses a neutral third party to facilitate negotiation between the parties and assists them in working together to generate solutions for settling their conflict. Unlike a judge or arbitrator, mediators do not render judgments – any resolution reached comes from the parties themselves.

To begin volunteering for the program, it is required to complete our 40-hour mediation training program. The next mediation training will be held on October 3-14, 2022.  This training will be held virtually via Zoom from 9 a.m. to 1 p.m. each day. This training will be delivered in partnership with Carolina Dispute Settlement Services (CDSS), a non-profit, private organization dedicated to the process of cooperative resolution of conflicts with the intervention of alternative dispute resolution methods. 

The class is limited to a maximum of 18 participants. 

Location: Via Zoom

Timeframe: 9:00 a.m. - 1:00 p.m. Each day

Registration: To reserve your place in the class, please use this link to create a registration form. You will receive a response within 24 hours advising whether your registration has been accepted.

04/10/25 – EMPLOYEE RELATIONS: REDUCTION IN FORCE

This class is designed to provide the participant with a thorough understanding of the Reduction in Force policy and process for those staff subject to the State Human Resources Act.  This session includes an overview of Reduction in Force, Reduction in Force Priority Reorganization through Reduction and Severance Salary Continuation.

Timeframe:  1 day; 9:30 a.m. – 12:00 p.m.

Location: Via WebEx

Registration available through LMS

04/15/25 – PERFORMANCE MANAGEMENT OVERVIEW

This class is designed to provide participants (primarily PM professionals and managers/supervisors) with a thorough understanding of the performance management policy and process. This session includes an overview of the performance management policy for state agencies including how to develop SMART goals, maintain goal calibration, avoid performance bias, effectively manage unsatisfactory job performance, and complete NCVIP monitoring & reporting.  Using knowledge checks and class participation, the session provides participants the opportunity to actively explore strategies that improve the Annual Performance Evaluation (APE) process.

Timeframe:  1 day, 9:00 a.m. – 12:00 p.m.

Location: TBA

Registration is available through LMS

04/22/25 – CULTIVATING A WORKPLACE OF RESPECT

This training focuses on cultivating a culture of respect, identifying causes of and obstacles to workplace respect, and behaviors and workstyles that challenge it. The training further addresses behavior types, the toxic workplace, bullying and harassment, respectful treatment of employees and colleagues, mitigating problems, increasing employee engagement, and improving job satisfaction to cultivate workplace respect.

Timeframe:  9:00 a.m. – 11:30 a.m.

Location:  Via WebEx 

Registration available through LMS

04/24/25 – AMERICANS WITH DISABILITY ACT

05/06/25 – PERFORMANCE MANAGEMENT OVERVIEW

This class is designed to provide participants (primarily PM professionals and managers/supervisors) with a thorough understanding of the performance management policy and process. This session includes an overview of the performance management policy for state agencies including how to develop SMART goals, maintain goal calibration, avoid performance bias, effectively manage unsatisfactory job performance, and complete NCVIP monitoring & reporting.  Using knowledge checks and class participation, the session provides participants the opportunity to actively explore strategies that improve the Annual Performance Evaluation (APE) process.

Timeframe:  1 day, 9:00 a.m. – 12:00 p.m.

Location: TBA

Registration is available through LMS

05/08/25 – ADA – REASONABLE ACCOMMODATION

The Americans with Disabilities Act (ADA) makes it unlawful to discriminate in employment against a qualified individual with a disability. The ADA also outlaws discrimination against individuals with disabilities in State and local government services, public accommodations, transportation, and telecommunications. This training explains the part of the ADA that prohibits job discrimination by focusing on the core concepts of the ADA such as defining disability, identifying essential functions, and exploring the reasonable accommodation process. ADA training is essential for human resources staff, managers and supervisors, or any other employees that need additional information about the ADA in the workplace.

Timeframe:  1 day, 9:30 a.m. – 10:30 a.m.

Location: Via WebEx 

Registration available through LMS

05/14/25 – 05/15/25 – THE DISCIPLINARY PROCESS: A LEADER’S GUIDE

This class is designed to provide the participant with a thorough understanding of the progressive disciplinary action policy and process for those staff subject to the State Human Resources Act.  This session includes an overview of employee relations for State Agencies and Universities; who is covered and why; terms and definitions; disciplinary actions, procedures, and requirements; documentation and appeals; as well as proactive and preventative best practices.

Timeframe:  2 days, 9:30 a.m. – 12:00 p.m. each day

Location: Via WebEx 

Registration available through LMS

05/20/25 – THE MACRO IMPACT OF MICROAGGRESSIONS

Using real-life scenarios, this training describes and defines microaggressions and explores how a general lack of awareness and deep-rooted biases can manifest as microaggressions. Participants will learn how seemingly harmless everyday questions, comments, and actions can send negative, derogatory, offensive messages; the impact of microaggressions on victims; forms and types of microaggressions; how to respond to or recover from (committing) a microaggression; and how to reduce the occurrence of microaggressions in the workplace.

Timeframe:  1 day, 9:00 A.M. – 12:00 P.M.

Location: Via WebEx

Registration available through LMS

05/22/25 – AMERICANS WITH DISABILITY ACT

The Americans with Disabilities Act (ADA) makes it unlawful to discriminate in employment against a qualified individual with a disability. The ADA also outlaws discrimination against individuals with disabilities in State and local government services, public accommodations, transportation, and telecommunications. This training explains the part of the ADA that prohibits job discrimination by focusing on the core concepts of the ADA such as defining disability, identifying essential functions, and exploring the reasonable accommodation process. ADA training is essential for human resources staff, managers and supervisors, or any other employees that need additional information about the ADA in the workplace.

Timeframe:  1 day, 9:30 a.m. – 11:00 a.m.

Location: Via WebEx 

Registration available through LMS

05/28/25 – INCREASING CULTURAL COMPETENCY IN A MULTICULTURAL WORKPLACE

This course will focus on our ability to understand, appreciate, communicate and effectively interact with people across cultures. It is designed to guide individuals and teams on how to: become more culturally competent; develop positive attitudes toward cultural differences; and become more aware of one’s own world view in fostering engagement, respect, belonging and success. This interactive module will include foundational material that addresses insular thinking and perspectives, and implicit bias. Cultural awareness, cultural blindness, cultural sensitivity, empathy and their impact on intercultural-interpersonal relationships will also be addressed. Attendees will gain an understanding of how cultural competence equips us to leverage diverse backgrounds, experiences and differences to create stronger, more inclusive and innovative teams.

In-Person 

9:00 a.m. – 3:00 p.m. 

Albemarle Building., Raleigh, NC

06/10/25 – TRAINING SESSION TBA

06/11/25 – 06/12/25 – FOSTERING A CULTURE OF BELONGING: BUILDING SUCCESSFUL TEAMS

This training will underscore how diversity, equity, and inclusion in the workplace require belonging to be optimal. The training will address how belonging is linked to employee engagement, employee relations, job performance, health and wellness, turnover, and more and will include tips on how to assess and foster “belongingness” among colleagues and in work teams.

Timeframe:  1 day, 9:00 a.m. – 11:00 a.m.

Location: Via WebEx

Registration available through LMS

06/12/25 – ADA-REASONABLE ACCOMMODATION

The Americans with Disabilities Act (ADA) training will educate supervisors and upper management on the ADA’s rights, responsibilities and provisions. The goal of ADA training is to help managers and supervisors create workspaces that are accessible and treat people fairly, regardless of their disability.