N.C. Certified Public Manager® Program Details

The North Carolina Certified Public Manager® Program is conducted yearly, with 14 months of coursework beginning in July and ending in September of the following year. The program includes 200 course hours, in addition to 100 prerequisite course hours, for a program total of 300 hours. Coursework includes the completion of a CPM Capstone Project, which must solve a real-world problem faced by the candidate's organization.

Mission

The NC CPM program is a comprehensive, competency-based, and nationally accredited development program designed for middle managers from federal, state, tribal, and local government organizations in the state of North Carolina. It translates academic theory into practical (real-world) application as evidenced by skills, attitudes, behaviors and best practices that characterize successful management.

Purpose and Goals

The North Carolina Certified Public Manager® Program is committed to developing Exceptional Public Managers. The purpose of the NC Certified Public Manager® (CPM) Program is to provide an in-depth, comprehensive, competency-based, nationally-certified professional development program for public sector middle managers in the state of North Carolina. This is accomplished through instruction that enhances candidate performance in competencies identified as essential to managerial effectiveness in state, federal, tribal and local government.

Competencies

Personal and Organizational Integrity: modeling and reinforcing behaviors that address potential ethical problems; appropriate workplace behavior; legal and policy compliance.

Managing Work: meeting organizational goals through effective planning, prioritizing, organization and alignment of human, financial, material and information resources. Empowering others by delegating clear job expectations. Providing meaningful feedback and coaching, and measuring performance. 

Leading People: inspiring others to positive action through a clear vision; developing a diverse workforce; fostering commitment and team spirit; effectively managing emotions and impulses.

Developing Self: demonstrating commitment to continuous learning, self-awareness and individual performance planning through feedback, analysis and action.

Systemic Integration: approaching planning, decision-making and implementation from an enterprise perspective; understanding internal and external relationships that impact the organization.

Public Service Focus: delivering superior services to the public as well as to internal and external recipients; identifying stakeholder expectations and implementing processes that result in quality service.   

Change Leadership: initiating and supporting change within the organization by implementing strategies to help others adapt to changes in the work environment; fostering creativity and innovation; being proactive.