Health Benefit Representatives What you can find on this page: Required Documentation for Qualifying Life Events 2022 HBR Admin Manual NCFlex Exception Form (see tab below) Link to order NCFlex materials (see tab below) Prior HBR and employee email announcements (see tab below) Past Training Resources (see tab below) Site Visit Request HBR Task Management Process Document EOI - Understanding how it works and how it's managed NCFlex Exception Form Guide Orders Email Archive Past Trainings Requests to change elections to the NCFlex Plans due to an administrative error, missed QLE, or enrollment or system error, must be submitted by a Benefit Representative on the following Exception Request Form on behalf of an employee. Once the exception is submitted online, our team will review the details and resolve the exception within 3-5 business days. You will be notified once changes are made in the enrollment system (if approved). Please do not submit general inquiries in this form. You can submit these questions to ncflex@nc.gov. If you have any questions or require assistance, please contact us directly. Order 2022 NCFlex Enrollment Guides: 2022 Guides Order Form You will need to create a username and password to log in and order for the first time. Once you log in, you can use the same username and password for future orders. To order calendars, you may be required to register on a separate site. Prior NCFlex HBR Newsletters and Alerts April 2022 March 2022 February 2022 January 2022 December 2021 November 2021 Prior NCFlex Member Newsletters and Reminders April 2022 March 2022 February 2022 January 2022 December 2021 November 2021 New HBR Training - Slides (Benefits and Admin Manual) January 2022 New HBR Training Benefits - Recording New HBR Training Admin Manual - Recording QLE Documentation (Slides) - December 2021 QLE Documentation (Recording) - December 2021 May/Spring 2021 HBR Training - Slides GTL and LOA - training recording from Dec. 1, 2020 GTL and LOA - slides GTL and LOA Q&A from December 2020 sessions
Health Benefit Representatives What you can find on this page: Required Documentation for Qualifying Life Events 2022 HBR Admin Manual NCFlex Exception Form (see tab below) Link to order NCFlex materials (see tab below) Prior HBR and employee email announcements (see tab below) Past Training Resources (see tab below) Site Visit Request HBR Task Management Process Document EOI - Understanding how it works and how it's managed NCFlex Exception Form Guide Orders Email Archive Past Trainings Requests to change elections to the NCFlex Plans due to an administrative error, missed QLE, or enrollment or system error, must be submitted by a Benefit Representative on the following Exception Request Form on behalf of an employee. Once the exception is submitted online, our team will review the details and resolve the exception within 3-5 business days. You will be notified once changes are made in the enrollment system (if approved). Please do not submit general inquiries in this form. You can submit these questions to ncflex@nc.gov. If you have any questions or require assistance, please contact us directly. Order 2022 NCFlex Enrollment Guides: 2022 Guides Order Form You will need to create a username and password to log in and order for the first time. Once you log in, you can use the same username and password for future orders. To order calendars, you may be required to register on a separate site. Prior NCFlex HBR Newsletters and Alerts April 2022 March 2022 February 2022 January 2022 December 2021 November 2021 Prior NCFlex Member Newsletters and Reminders April 2022 March 2022 February 2022 January 2022 December 2021 November 2021 New HBR Training - Slides (Benefits and Admin Manual) January 2022 New HBR Training Benefits - Recording New HBR Training Admin Manual - Recording QLE Documentation (Slides) - December 2021 QLE Documentation (Recording) - December 2021 May/Spring 2021 HBR Training - Slides GTL and LOA - training recording from Dec. 1, 2020 GTL and LOA - slides GTL and LOA Q&A from December 2020 sessions
