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COVID-19 MANAGEMENT-APPROVED LEAVE FOR COVID BOOSTERS COVID-19 MANAGEMENT-APPROVED LEAVE FOR COVID BOOSTERS Visit this page for current policy.
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NC Office of Human Resources »   State Employee Resources »   Benefits »   NCFlex »   Health Benefit Representatives

Health Benefit Representatives

What you can find on this page:

  • Required Documentation for Qualifying Life Events

  • 2022 HBR Admin Manual

  • NCFlex Exception Form (see tab below)

  • Link to order NCFlex materials (see tab below)

  • Prior HBR and employee email announcements (see tab below)

  • Past Training Resources (see tab below)

  • Site Visit Request

  • HBR Task Management Process Document

  • EOI - Understanding how it works and how it's managed

NCFlex

  • Exception Form
  • Guide Orders
  • Email Archive
  • Past Trainings

Requests to change elections to the NCFlex Plans due to an administrative error, missed QLE, or enrollment or system error, must be submitted by a Benefit Representative on the following Exception Request Form on behalf of an employee.  

Once the exception is submitted online, our team will review the details and resolve the exception within 3-5 business days. You will be notified once changes are made in the enrollment system (if approved).  

Please do not submit general inquiries in this form.  You can submit these questions to ncflex@nc.gov.  

 

If you have any questions or require assistance, please contact us directly. 

Order 2022 NCFlex Enrollment Guides: 

2022 Guides Order Form 

You will need to create a username and password to log in and order for the first time.  Once you log in, you can use the same username and password for future orders.  To order calendars, you may be required to register on a separate site.      

Prior NCFlex HBR Newsletters and Alerts

April 2022

March 2022

February 2022

January 2022

December 2021

November 2021

 

Prior NCFlex Member Newsletters and Reminders

April 2022

March 2022

February 2022

January 2022

December 2021

November 2021

  • New HBR Training - Slides (Benefits and Admin Manual) January 2022

  • New HBR Training Benefits - Recording

  • New HBR Training Admin Manual - Recording

  • QLE Documentation (Slides) - December 2021

  • QLE Documentation (Recording) - December 2021

  • May/Spring 2021 HBR Training - Slides

  • GTL and LOA - training recording from Dec. 1, 2020

  • GTL and LOA - slides

  • GTL and LOA Q&A from December 2020 sessions

NCFlex

  • NCFlex Resources for New Employees
  • Flexible Spending Accounts
  • Accident Plan
  • Cancer & Specified Disease
  • Critical Illness
  • Virtual Benefit Fairs
  • Dental
  • Vision
  • Group Term Life Insurance
  • AD&D
  • TRICARE Supplement
  • Disability Plan
  • Health Benefit Representatives
  • Qualifying Life Events

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Contact

North Carolina Office of State Human Resources

Mailing Address: MSC 1331, Raleigh, NC 27699-1331
Physical Address: 116 W. Jones Street, Raleigh, NC 27603

984-236-0800

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Fraudulent activities should always be reported to your local law enforcement office. The following is additional information on how specific types of fraud complaints or cases of suspected fraud can be submitted to state agencies.

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NC Office of Human Resources
https://oshr.nc.gov/state-employee-resources/benefits/ncflex/health-benefit-representatives