Health Benefit Representatives

What you can find on this page:


NCFlex Exception Form

NCFlex Exception Form

Exception Request Form

Any changes to your NCFlex plans that are not due to a qualifying life event must be submitted on the Exception Request form by your benefits department for review by the NCFlex staff.

Please contact your benefits representative, providing as much detail as possible about the reason for the exception, including dates and your intended outcome. Once the exception is submitted online, our team will review the details and resolve the exception within 24-48 hours.

If you have any questions or require assistance, please contact us directly. 

New HBRs

New HBRs

NCFlex Email Newsletters Sign Up

Sign up for HBR monthly newsletters and alerts from NCFlex HERE.  

NCFlex HBR Training Opportunities for New HBRs

We hold training quarterly via webex for new HBRs and/or HBRs who would like a refresher.  This New HBR Training is an introduction to NCFlex. The first half of the day focuses on the NCFlex products (Benefit Overview) and the second half will focus on the NCFlex Administration Manual.  

Be sure to sign up for both the Benefit Overview and Admin Manual Training, as they are separated out into different events. This training is being offered on two different days and you can choose to attend both sessions in one day or each session on a different day. Register via the links below.

Topic Date Time Register
Benefits Overview June 18, 2020 9:30am - 11:30am Register Here
Admin Manual June 18, 2020 1:30pm - 3:30pm Register Here
Benefits Overview June 23, 2020 9:30am - 11:30am Register Here
Admin Manual June 23, 2020 1:30pm - 3:30pm Register Here
NCFlex Guide Orders

NCFlex Guide Orders

Order 2020 NCFlex Enrollment Guides and Benefits Guides: 

2020 Guides Order Form 

You will need to create a username and password to log in and order.    


Order 2020 Benefits Summaries and 2020 Disability Booklets (new version):

2020 Summaries and Disability Booklets

Password: flex

NCFlex Email Archive