NCFlex Resources for New Employees

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Introduction to NCFlex Benefits

As an employee of an agency, university, select community college, or select charter school, you have many benefit options.  If you are in a permanent position working at least 20 hours a week*, NCFlex is one of those options.  NCFlex is a state sponsored benefits program that offers supplemental benefits to eligible employees that can travel with them to most other state employers.  NCFlex premiums come out of your pay on a pre-tax basis, which saves you an average of 30%. 

As a New Hire or Newly Eligible employee you have 30 days from your date of hire or eligibility date to make your benefit elections.  Your NCFlex benefits will become effective on the 1st of the month following your date of hire.  If you have transferred from one state location to another, check with your Human Resources Department to see if any action is needed. 

The NCFlex pre-tax benefits include:

*For the Disability plan you must work 30 or more hours per week.  Employees of the University of North Carolina System and any constituent institution are not eligible for this plan.  Check with your HR representative for more information.  

NCFlex Plan Document 

NCFlex Benefits Overview

NCFlex Pre-Tax Advantage


Watch videos on all NCFlex products

Watch videos with Closed Captions on the NCFlex YouTube channel

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NCFlex Enrollment Guide Who to Contact

Who to Contact

Your best resource for all benefits related questions (NCFlex as well as other benefits) is your Health Benefits Representative or your Human Resources Department. 

If you have questions for a specific NCFlex vendors about their products, view each individual benefit page from the list above or see our list of contacts

If you still need assistance, contact an NCFlex Representative

When You Can Enroll or Make Changes

When You Can Enroll or Make Changes

How to Enroll

How to Enroll

Enroll in NCFlex benefits in one of two ways:

  1. Visit the Benefits Enrollment Platform

    • Select your work location from the list on the left side of the screen; or
    • Login directly from the screen shown
  2. Call the eligibility and enrollment call center at 1-855-859-0966

    • Monday - Friday, 8 a.m. - 5 p.m. (ET)